Servicer Portal    

Servicer Portal

Privacy Policy

Clayton Fixed Income Services believes that the protection of individuals’ personally identifiable financial information is an important and serious matter. In the ordinary course of business, we serve financial institutions that provide us with their consumers’ nonpublic personal information. We want our clients and their customers to feel safe about sharing information with Clayton Fixed Income Services, and we want you to understand the information we receive and how we use and protect it.

Customers of financial institutions provide personal information in connection with acquiring financial products or services. These financial institutions are required by law to protect the privacy of their customers’ nonpublic personal information. Clayton Fixed Income Services works with these financial institutions to provide credit risk analysis and servicing recommendations for residential mortgage loans and other financial services, and in the process we receive personal information necessary for such analysis and recommendations.

We disclose and use customers’ personal information only for the purposes for which it is disclosed to us. We protect the identity of loan account holders by withholding names and addresses from risk analysis information we generate and distribute. We do not sell customer lists or information to others. In addition, we use appropriate safeguards and security measures, including the requirement of a password for our clients to access our risk analysis records. We require our clients to agree to maintain the confidentiality of personal information.

Additionally, any contact information provided to Clayton Fixed Income Services by a user of this site will be kept confidential by Clayton Fixed Income Services. As such, no user contact information will be sold or otherwise provided to any third party, except as may be required by law. We will continue to safeguard personal account information, and we regularly review our privacy standards and practices to protect the privacy of our clients and their customers.

If you have any concerns or questions about our privacy policy, please contact Clayton Fixed Income Services at 720-947-6947.